Shipping policy

Please allow 10-14 BUSINESS days for your order to be made, packed with love and care and shipped (unless stated otherwise in the item’s description).

Please note that shipping providers are seeing delays, especially with first class/ground mail. In the case that your package has been in "Pre-shipment"/"Label Created"/"Shipment Ready" status and it has not been updated within 72 hours of your label being created, we will need to wait at least 3 WEEKS (for domestic orders & 8 for international) for the package to be found or a status to be confirmed (i.e. lost indefinitely) before we can take further action to resolve the issue on our end which will be handled on a case to case basis. This is due to the mishandling of packages (regardless of the carrier OR the shipping method chosen) and has zero reflection on this business as we drop packages off and trust carriers will handle your goods with care. We hope you extend grace to both our business and the carriers helping us bring you your special goods. 

If you purchased an item and your label is printed but your tracking does not update immediately, please give until the end of the processing time to update. Labels are sometimes printed in batches and shipped when ready. Then, tracking *should* update. 

PLEASE NOTE that during this time with COVID tracking may not update on the carriers end immediately, so please be patient as our carriers are doing such an amazing job keeping small businesses running!

Overseas shipping, including Canada, have been issued a notice of possible extended shipping times. Priority shipping is available to hopefully help avoid any issues.